Best Practices for Better Data Quality Management

There are many aspects of a business that needs to function properly in order to ensure optimal efficiency of business operations. However, if there is one aspect in particular that holds special importance in any organization, it is having a high quality of data.

Essentially, the quality of data refers to the readiness of the data being used to perform the goal given to it by its native organization. There are many components that factors into what makes data reliable. This can range from its completeness and accuracy to its reliability and recency. Data is arguably a company's most important asset, and if it is compromised in any way, it can do damage to potential profits and its reputation. That is why managing the quality of data is something that more and more businesses have been focused on in today's world.

What is Quality Management?

Data quality management is a process with multiple layers to ensure that the data is as high in quality as possible. It involves defining certain rules, setting performance targets, implementing quality improvement methods and cleansing the data itself. This is a meticulous process that must be repeated consistently for businesses in order to obtain data that can be reliable with each use. While it can get tedious, it is necessary considering the benefits of using high quality data. Fortunately, there are simple concepts that businesses can stick to in order to obtain this goal.

Management Methods

One of the first things that businesses can do to preserve high quality data is to build a firewall. Considering that the data itself is an important financial asset, there should be checks and balances put in place in order to properly preserve it. Each time data is used, there is a risk of its accuracy being compromised. Therefore, in order to detect potentially corrupt data entering the system, a firewall should be set up in order to send that information back to the source it came from. Firewalls have proven to be a great safety net for many organizations, and one should be created in case of an emergency.

Appointing data stewards can also be a great way to preserve high quality data. People in these positions are those who control the integrity of the data in the system. These people should be carefully recruited and selected from those directly involved in business affairs, as they will have a better understanding of how the data translates into what the organization requires. A governance board can also be created comprised of people who represent IT, stakeholders and business functions. The data stewards can be directly linked to members of this board.

The sales team also plays an integral role in ensuring that the data is not compromised, as they are the ones who are update the records with new information. However, they may not always have understanding of what they are entering because they don't know how the information can be used. This can lead to incomplete data entries and compromised information. Ensure that the sales team are properly trained in entering data into their respective fields and ensuring that they understand what the data's purpose is.

Letting business drive the data quality is also important as opposed to relinquishing that responsibility to the IT unit. The chances of using effective methods to preserve data increase greatly when it is being handled by those directly involved in business affairs and understand its real world application.

As you can see, preserving data quality is extremely important. Follow these practices for better management.

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