I want to share with all you mommies out there what a great experience I recently had at Babies R Us. As I mentioned in a previous post, shopping for baby stuff can be absolutely overwhelming, especially for a first time mom like myself. There are so many products, so many reviews to sort through and a laundry lists of different places to shop. I admit that I love boutique shopping… but just can’t afford the prices, especially in this economy. So naturally, I’m going to end up doing some “big box” shopping for baby gear. I also decided that I would register at both Babies R Us and Target so that friends and family would be able to either shop in store or online without too much hassle.
So here’s where my great Babies R Us experience comes into play. When I went in to the store to add items to my registry that were not available online they noticed that the changing table that was on my registry, that I had already purchased about one month earlier had gone on sale… and they gave me a store credit for the difference! I walked out with a $27 Babies R Us gift card (which will likely go to a necessary purchase like a changing table pad) and a huge smile. Now that’s customer service. I hadn’t noticed that the changing table was on sale and even if I had I might not have thought to ask if a price adjustment was possible. Nope… they just did it. I have to say I am impressed. It’s great to see that there are companies out there that treat their customers right. Well Babies R Us… you have definitely made a loyal customer out of this mama!
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